24/7 Call Handling
Every call answered in your name, day and night. No more missed bookings, no more callers hanging up and ringing a competitor.
Remote Call Operators — UK Taxi & Private Hire
Never miss another booking call.
Coredesk Services provides remote call operators for UK taxi and private-hire firms. We answer your phones in your name, enter bookings straight into your dispatch system, and cover the shifts you cannot staff — nights, weekends and overflow. From £4 per hour, with a 7-day free trial and no card required.
0%
of calls answered within 3 rings
0+
years of UK taxi call-centre experience
0%
potential saving vs in-house cover
0-day
free trial, no card required
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Operators trained on your dispatch system
Autocab •Cordic •iCabbi •Cab Treasure •InfoCabs •DataMaster •Sherlock •
Autocab •Cordic •iCabbi •Cab Treasure •InfoCabs •DataMaster •Sherlock •
01 · The Saving
See what the same cover really costs you.
Drag the sliders. The UK National Living Wage is £12.71 an hour from April 2026 — before employer National Insurance, pension, holiday and sick cover. Coredesk operators start from £4.00 an hour, all-in.
Cost Saving Calculator
Coredesk rate: £4.00 per hour.
In-house cost
£3,084 / month
With Coredesk
£971 / month
You save
£2,114 / month
£25,364 / year
An estimate from your own numbers. Your real in-house cost is higher once employer NI, pension, holiday and sick cover are added.
02 · How It Works
Reliable phone cover, without the hiring.
01
Tell us your rules
Share your greeting, your service area and how you want bookings handled. We set your operators up around the way your firm already works.
02
We answer in your name
Your callers speak to a trained operator who sounds like part of your team — and who enters the booking straight into your dispatch system.
03
You stay in control
Every booking lands in your dispatch system in real time, with recordings and weekly reports. You can check, change or follow up on anything, any time.
Busy moments we cover
Staff off sick
When staff call in sick, cover starts the same day. Trained operators step in, answer in your name and enter bookings into your dispatch system, so a sick day does not become a day of missed calls.
Friday night surge
At your peaks, overflow operators join so no call queues. When Friday night demand rises, extra trained operators answer in your name and enter bookings straight into your dispatch system.
Phones ringing out at 3am
Night cover answers while your team sleeps. When phones would otherwise ring out at 3am, trained operators answer in your name and enter bookings straight into your dispatch system.
03 · Cover
Cover that fits your firm.
Use Coredesk for the hours you need — from a few nights a week to full-time cover.
Night & Weekend Cover
We cover the shifts that are hardest to staff, so your phones are answered when your office is closed.
Overflow Cover
When call volumes spike, overflow operators join your team so callers are answered promptly instead of waiting in a queue.
Dispatch Support
Bookings go straight into your dispatch system — Autocab, Cordic, iCabbi and more — so your drivers get jobs without delay.
Missed-Call Calculator
Missed bookings could be costing you
£780 / month — £9,360 / year
An estimate from your own numbers — and every one of those callers likely rang a competitor instead.
04 · The Cost of Silence
Every unanswered call is a booking someone else takes.
Passengers do not leave voicemails. They hang up and ring the next firm. This is what the calls you cannot answer may already be costing you every month.
05 · Side by Side
In-house vs Coredesk.
In-House
Coredesk
Cost per hour
£12.71+ before on-costs
From £4.00 flat
Nights & weekends
Hardest shifts to staff
Covered as standard
Sick & holiday gaps
Your problem
Always covered
Hiring & training
Weeks of effort
Trained operators, ready in days
Commitment
Employment contracts
Month-to-month, 7-day free trial
Questions owners ask us
Built around your objections.
“They won't sound like us.”
Operators are trained on your greeting, your area and your rules — so callers hear your firm, not a call centre. You can hear real sample calls before you commit.
“We need bookings in our system.”
Bookings go straight into your dispatch system in real time, exactly as your own team would enter them — with limited access and a data processing agreement signed.
“What if it doesn't work?”
Try us for 7 days free, with no card required. If it is not for you, you walk away — month-to-month after that.
“Nights are the problem.”
Nights, weekends and overflow are exactly what we cover as standard — the shifts that are hardest to staff in-house.
0%
of calls answered within 3 rings
0+
years of UK taxi call-centre experience
0%
potential saving vs in-house cover
0/7
cover, every day of the year
06 · Pricing
Simple, honest pricing.
No hidden fees. No long contracts. Start with one shift, prove the saving, then expand.
£4 per hour, from
7-day free trial, no card required. Month-to-month after that.
Start Your Free Trial07 · FAQ
Before you ask.
Start with 7 days free, with no card required. We answer your phones in your name and enter bookings into your dispatch system, so you can see exactly how Coredesk works for your firm before you pay anything.
No. Operators answer in your firm's name, using your greeting and your rules, so callers feel they are speaking to your own team.
Our operators are trained on Autocab, Cordic, iCabbi, Cab Treasure, InfoCabs, DataMaster and Sherlock, and enter bookings straight into your dispatch system.
Yes. Night, weekend and holiday cover is exactly what Coredesk is for — so your phones are answered when your office is closed and your team is off.
From £4 per hour, with a 7-day free trial and no card required. After the trial, cover is month-to-month, so you are not tied into a long contract.
Start Today
Try us on your hardest shift — free for 7 days.
Pick the shift that costs you the most sleep. We will cover it for a week, free, and send you the recordings and booking report to judge for yourself.
Start Your Free Trial
